Analista de Suporte ao Usuário Final

Descrição da Vaga

About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!O Analista de Aplicacao e Suporte Tecnico sera responsavel por apoiar as atividades tecnicas junto aos clientes e instaladores de campo. Entre suas atribuicoes, esta o acompanhamento do cronograma de instalacao de cada projeto, suportando o instalador e cliente em duvidas relacionadas ao projeto e aos produtos.Tambem acompanhara juntamente com a area administrativa a disponibilidade do material nas localidades, alem de manter os instaladores informados sobre o status e previsao da entrega.Na fase final de cada instalacao, o Analista sera responsavel por conectar ao sistema supervisorio, realizar os ajustes necessarios nos dispositivos e no layout, bem como comissionar a instalacao. Essa etapa incui a validacao completa do funcionamento dos sistemas de automacao em geral previstos em projeto, tanto em modo automatico quanto manual. Ao final sera elaborado um relatorio fotografico de conclusao, evidenciando os testes realizados.Esta posicao ficara em Sorocaba. Esta necessidade se faz, devido ao alto volume de instalacoes programadas para o periodo, alem ao trabalho minucioso requerido no desenvolvimento dos layouts e comissionamento no sistemas.Arranjos De Trabalho Hibrido No Escritorio PrimeiroEssa funcao e elegivel para hibridos, com a exigencia de estar no escritorio pelo menos tres dias por semana. Espera-se que os colegas demonstrem uma mentalidade de escritorio em primeiro lugar, que e o entendimento de que as equipes colaborarao presencialmente e que os colegas devem ser flexiveis para ajustar seus dias hibridos conforme as necessidades do negocio. Voce tera a oportunidade de trabalhar com suas equipes e o lider para determinar quando deve estar no escritorio, a fim de promover conexoes significativas e atender melhor aos nossos clientesOur Commitment to Our PeopleAcross the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future--for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!Our Commitment to Inclusion & BelongingAt Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.Equal Opportunity EmployerCopeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.